Frequently Asked Questions

How much does a new website cost?

There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the $300 – $5,000+ range, but can be more or less depending on needs.

How long will it take to get a new website?

On average, we shoot for a six to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

Do you only create WordPress websites?

Yes. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.

Do I have to be local to work with you?

Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.

Will I be able to update the site myself when it’s finished?

Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way.    (Note: We love to answer your questions!)

Will you maintain my site for me?

We can! We provide on-going support for many of our clients. Check out our WordPress Support Packages.

Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.

When do I pay?

We offer a variety of payment options, varying from a one-time, up-front payment to six automated monthly payments. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.

We accept checks, PayPal, and all major credit cards.

How much input do I have in the process?

A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.

Who writes the content for the site?

Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.

Where should my website be hosted?

Hosting is super important! When it comes to hosting, you get what you pay for. We’ve developed a list of our absolute favorite hosts to help you find the right host at the right price. Check out our list.

How much does a website cost?

Throughout your relationship with your Digital Strategist, they are constantly gathering information about your project to provide the most accurate estimate for your project. The cost depends on the amount of time used to design and custom develop your project. We offer business-specific products to help keep the cost as minimal as possible, but custom design and/or development work is billed accordingly. We’re happy to figure out the best plan to make your website work for you!

What if I need help on my site down the road?

We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for 12 years, so we aren’t going anywhere anytime soon.

How does the website redesign process work?

Your project will start off with Kick-Off meeting. This is where you meet your Account Manager, Content Director, and Designer(s). At this meeting, you’ll talk through the scope of work, goals, and have an in-depth design discussion. After the Kick-Off meeting your Designer will begin work – either a logo, mood board or homepage. From there, we will work through the design of the site before gathering content. Our Content Director will guide you through the content gathering process based off of your designs. Next, we’ll conduct an SEO Audit and go through the results with your team. After 80% of your content is gathered and designs are approved, we’ll begin development. Once your site is developed, we will train your team on how to update your new website! After you’ve been trained, we will set a launch window for your website. After launch, we’ll work with you to optimize your digital marketing strategy and grow your business. 

How much does a website cost?

Throughout your relationship with your Digital Strategist, they are constantly gathering information about your project to provide the most accurate estimate for your project. The cost depends on the amount of time used to design and custom develop your project. We offer business-specific products to help keep the cost as minimal as possible, but custom design and/or development work is billed accordingly. We’re happy to figure out the best plan to make your website work for you!

What will my website be built on?

We build all of our websites on a Content Management System, also known as a CMS. This allows you to make updates to your site without having to know any sort of coding language.